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Customer Service
Our customer service department can assist with any number of issues, including online banking, debit cards, account inquiries, information, or redirecting your call to a local branch. Representatives are available Monday - Friday from 9:00am - 5:00pm Central. To speak with a Customer Service representative, please call (800) 787-0755.
24-hour Telephone Banking
Check balances, listen to information about your most recent transactions, or verify your direct deposit posted to your account any time of the day or night using the Telephone Banking system. Telephone Banking can be accessed tollfree by dialing (800) 585-3040.
WebChat
To chat securely with an online representative, please click the link below. Online representatives are available Monday - Friday from 9:00am - 5:00pm Central.
Email
To send an UNSECURE email to United Central Bank, you may send an email to custservice@unitedcentralbank.com. Please note that this email is NOT A SECURE email and should never be used to send personal information. Additionally, our representatives are not able to release personal information, change passwords, or change addresses via email requests.
QR Codes
Use your QR application on your mobile device to dial or email United Central Bank. Simply open your QR reader application, point your camera at the desired QR, and your phone will automatically complete the desired action.
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